lannagreen72

I am the bee's knees

How Retailers Can Turn Your Complaints Into Clothing You’ll Actually Buy

Consumerist

Usually when I’m caught commenting to a friend that “that shirt looks like my baby nephew threw up on it and then tossed glitter on it” by a store associate, I cringe. Because they work for that company and I just said something awful. But at some retailers, like Zara, sales associates actually take that kind of feedback to the powers that be so they can make clothing customers will want to buy. Fancy that.

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This entry was posted on November 9, 2012 by .
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